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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Easy to deal with, responsive with good communication.

I’ve found the communication proactive and friendly. Fortunately I’ve not had cause to claim but in account handling Perfect Pet have been very good. Reviewed on: 21st August 2023

Great insurance

Really good insurance great price Reviewed on: 21st August 2023

Easy to use

The company provide a competitive product and easy to use interface Reviewed on: 21st August 2023

Fantastic Pet Insurance

First time of being with perfect pet, perfect experience!! Reviewed on: 21st August 2023

Amazing value

Really easy to use website, a huge selection of policies to choose from. No legal jargon to confuse you, best prices I've seen and low excess, there's nothing to not like about the policies. Highly recommended. I know my furbaby is covered for everything he needs. Massive peace of mind for us. Reviewed on: 21st August 2023

missing payment

I completely lost track of my money and missed 2 payments - the team helped come up with a solution to make sure my pet still had cover and I could pay them back when I could Reviewed on: 21st August 2023

Bereavement line

I called their bereavement line after my kitten passed away, they were so kind and sounded like they genuinely cared Reviewed on: 21st August 2023

Second to none

They have always been so polite and friendly whenever I have needed them, which sadly is often as my dog has seizures with ongoing medication Reviewed on: 20th August 2023

Excellent service

Very easy to set up insurance been a customer for 3years very happy with there service Reviewed on: 18th August 2023

Simple and easy

It was so simple to find the perfect insurance for my little treasure Reviewed on: 17th August 2023

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