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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Great !!!!

I have had my dog insured for a few years. When she needed an operation perfect pet payed quickly and without any quibbles. I have previously been with other insurance companies that have not been so helpful. Reviewed on: 3rd August 2023

Professional

I found from 1st contact that the girl was very knowledgeable and clearly explained what we were covered for. All very friendly Have recommended to my children for their pets Reviewed on: 3rd August 2023

Text

Similar to a lot of people, I always have my mobile telephone on me & it is very quick & convenient to communicate via SMS. Reviewed on: 3rd August 2023

Great to deal with

I have been a customer for the last few years and have always found the to be an absolute pleasure to deal with. Reviewed on: 3rd August 2023

Friendly & Competent

Helpful and Friendly Staff. Willing to go the extra mile. Customer focused Reviewed on: 2nd August 2023

Great pet insurance and customer service / support

It was a really clear product to understand and when we had questions and needed support Perfect Pet were extremely helpful Reviewed on: 2nd August 2023

Amazing kind heart company

Not only are perfect pet professional, but also have a sense of care with regards to your pets! Reviewed on: 2nd August 2023

Great insurance

Great pet insurance, I have been insured with lots of companies and Perfect Pet are the best Reviewed on: 2nd August 2023

Great pet insurance

I have had to make several claims for one of my dogs and have not experienced any problems getting payments of this company Reviewed on: 2nd August 2023

Pets are important

Great company, pet insurance is very important, we must take care of our fur kids, and this is the company to have confidence in. Absolutely. Reviewed on: 1st August 2023

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