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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.76 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

81% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Good combination of cover & excess

Good combination of cover & excess Reviewed on: 15th October 2024

New customer, New puppie

As a new customer with a new puppy we need to experience Perfect pet insurance, as of today I found the experience of registering Tia very easy with great choices of insurance coverage. The one we chose was ideal for us. The communication once we had completed our application was excellent with full support and understanding of our pet insurance coverage. Thank you for the upmost reassurance of our future perfect Pet Insurance regards Lorraine and David Reviewed on: 13th September 2025

Phoned to discuss renewal.

Phoned to discuss renewal. Very helpful Reviewed on: 12th September 2025

Great value, great service!

Have had perfect pet with one dog and now for the other. Good value policies, easy website, good handling of claim that I had to make, best pet insurance I’ve had so far. Reviewed on: 12th September 2025

Competitive rates and good fast service.

Competitive rates and good fast service. Reviewed on: 11th September 2025

Excellent agent more than helpful very competitive p...

Excellent agent more than helpful very competitive price .wouldn’t hesitate to recommend you to anyone Thankyou so much LINDA Reviewed on: 11th September 2025

Easy peasy!

Easy to join and easy to find the level of cover that suited me. Also, this was by far the best deal on the market and took no time at all to seal the deal. Reviewed on: 11th September 2025

value and hassle free

Easy to set up. Cheapest I found. Everything I needed Reviewed on: 11th September 2025

Good so far!

Haven’t had to make a claim but so far monthly premiums were very competitive hence why I switched to Perfect Pet and so far customer service has been good. Reviewed on: 11th September 2025

Customer service brilliant, we're very helpful

Customer service brilliant, we're very helpful Reviewed on: 11th September 2025

Issues were sorted with understanding and patience.

I had couple of issues with my insurances. The customer service has explained everything and was patient with me while I tried to understand what is happening. Reviewed on: 11th September 2025

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