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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Provides everything we need

5
There are so many options out there when it comes to pet insurance, but I found using Perfect Pet covers everything I need, was easy to set up, and they're always readily available to speak to if I have any questions. Reviewed on: 6th October 2022

New finding

5
I was given a new annual quote by my dog insurer which was almost double what I had been paying and on searching around I found Perfect Pets, at less than what I was paying for the same cover. Excellent, fast service. So glad I hunted for a new insurer instead of just accepting the new quote from my old insurer. Reviewed on: 5th October 2022

Great

5
Easy to set up. Good policies, great value - peace of mind Reviewed on: 5th October 2022

Good value!

5
Easy to manage online! Better price than anyone else! Reviewed on: 5th October 2022

Outstanding

5
When ringing Perfect Pets to sort out new insurance for my dog they couldn’t be more than helpful. Talked me through the price, the obligation, and the policy. So i went ahead. I also renewed my other pets insurance which was due in a few months. Again absolute reasonable price, so i can not fault the staff taking my call, and also i am signed up for PerfectPets news, which you can check for any offers . Would recommend them to friends. Reviewed on: 5th October 2022

Great service so far .Everyone I have dealt with has been helpful and professional

5
Only just joined but very happy so far Reviewed on: 5th October 2022

Fantastic

5
From the quote to the service received upon submitting a claim, I couldn't recommend this Company highly enough Reviewed on: 5th October 2022

Excellent Value For Money

5
Comprehensive policies and affordable cover ensures my pet is protected. Customer service is super helpful and quick to resolve any queries! Reviewed on: 4th October 2022

So easy to set up

5
I have 2 dogs and perfect pets was so easy and value for money for my 2 pedigree pets Reviewed on: 4th October 2022

The best

5
They are the best option for me and my family Reviewed on: 3rd October 2022