Smart Money People Logo

Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Perfect service for pets & the humans

5
Fast, friendly, progressional & very helpful service. Reviewed on: 14th September 2022

Perfect customer experience

5
Fast freindly and perfect services. Can't fault them Reviewed on: 13th September 2022

Great products & service

5
Always quick to answer the phone and answer any queries. takes the some of the stress out of claiming and gives peace of mind when something happens to tour pet. Definitely recommend and continue to be a happy customer. Reviewed on: 13th September 2022

Good value

5
Helpful when I needed to make my claim and sorted with no hassle Reviewed on: 13th September 2022

Best insurance out there

5
I have always received amazing customer service from Perfect pet insurance while being a customer! Reviewed on: 12th September 2022

Clear and Simple

5
We’ve had a great experience so far. The wording of the policies are clear and simple which takes the stress out of choosing insurance. Reviewed on: 12th September 2022

Great easy process

5
Easy Pet Insurance, no issues, all straight forward. Reviewed on: 9th September 2022

great service and prices

5
all very easy and affordable with in my budget Reviewed on: 9th September 2022

Just great!

5
Fantastic service for very reasonable price! Reviewed on: 7th September 2022

Good insurance

5
Had my renewal in which was sky high, however after a quick call got a better price and the following year it was reduced. Paid out on a small claim within 2 months. Reviewed on: 7th September 2022