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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Good service

5
My dog got hit by a car and when I claimed perfect pet got straight on it and paid my vet. Reviewed on: 7th September 2022

Perfect Pet Insurance

5
Highly recommended to family & friends Reviewed on: 7th September 2022

Good Pet Insurance

4
This has worked well for me and my dog woof woof Reviewed on: 6th September 2022

Easy to deal with, well priced

5
Onto our third year with no problems at all. Claims were paid out promptly and didn't unfairly affect our premium the next year. 100 % recommended Reviewed on: 6th September 2022

ok, not great

2
took ages to sort first claim with apparent issues paying out. Still waiting to hear on 2nd claim Reviewed on: 6th September 2022

Good Customer Service

5
I haven't had to claim, luckily on my pets' insurance, however when adding additional animals to the policies the staff were very helpful and the process was easy. Reviewed on: 6th September 2022

Excellent

5
Service provided was simple and swift, got the outcome needed with no problems Reviewed on: 6th September 2022

Fab pet insurance

5
Brilliant pet insurance that pays out straight away Reviewed on: 5th September 2022

New policy

5
Easy to get the policy I needed. Easy to navigate the site and managed to sort out my policy easily and quickly. Reviewed on: 4th September 2022

Fast and friendly

5
Amazing company! Service is quick and easy, and staff are super friendly especially Tory in the renewals team who helped my upgrade my cover. I will definitely be recommending you. Reviewed on: 2nd September 2022