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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Easy and affordable

5
Process was quick and easy. I was able to answer personalised questions to get the best cover for my dog. Reviewed on: 23rd August 2022

Quick and simple process!

5
Quick and easy quotes. Easy to navigate website and good descriptions on all policy options! Great info graphics as well to make understanding policies so much easier. Reviewed on: 21st August 2022

Great pet insurance

5
Reliable, good price and helpful customer service Reviewed on: 21st August 2022

Per insurance

5
Great value ..Makes a nice change for the small print / terms and conditions to be so easy to understand.. Reviewed on: 20th August 2022

Competitive prices and good level of cover

5
I bought the insurance online and it was a very straightforward experience. After some shopping, Perfect Pet Insurance came up with the best value for money after some shopping. The level of cover they are offering is priced below that of similar products offered by the competitors. Reviewed on: 20th August 2022

Great company

5
I’ve had insurance with Perfect pet for 3 years for my dog and 3 cats. I signed up online after comparing others. They provide great cover and are competitively priced. Being a customer allows access to perfect pet rewards which gives discounts on many shops ( not just pet shops!). I’m a very happy customer and would recommend Reviewed on: 20th August 2022

Affordable pet insurance

5
Great for multi pet insurance. Secure on the knowledge that my precious pets are insured as the cost of vets fee's are huge. Reviewed on: 20th August 2022

Best service. Best proces

5
Best provider for the best prices Reviewed on: 20th August 2022

Great Pet Insurance

5
Great price and good cover for 2 dogs even comes with doggy treats and lots of other offers . Highly recommended Reviewed on: 19th August 2022

Perfect for Pixie

5
My girl is getting old now but a couple of years ago needed urgent surgery. perfect pet were in the hall and fully supportive. Forever grateful Reviewed on: 19th August 2022