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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.76 (1748 reviews)

View other Perfect Pet Insurance products

4.71

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

85% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

Very helpful staff, great service Reviewed on: 15th October 2024

Good cover at a competitive price

Good cover at a competitive price Reviewed on: 19th August 2025

Good so far, best value for money when shopped aroun...

Good so far, best value for money when shopped around and best cover Reviewed on: 19th August 2025

Beware of inflated renewal quotes.

I used Perfect Pet the year previously and received a renewal quote, that had increased by over £50. I went online to a comparison site entered the same details as per the renewal quote and Perfect Pet came up cheapest at £55 cheaper than the renewal. Which is actually unlawful. Reviewed on: 19th August 2025

Very kind and polite

Very kind and polite, always available for a chat and quick responses Reviewed on: 19th August 2025

Highly recommended for pet owners

I’ve had a very positive experience with Perfect Pet Insurance. Signing up was quick and straightforward, and the policy provided excellent coverage for my dog’s vet visits. I recently had to make a claim, and the process was much smoother than expected — they responded promptly, kept me updated, and paid out within a few days. Customer service was friendly and helpful whenever I had questions. I feel confident knowing my pet is well covered. Reviewed on: 19th August 2025

Easy to get very reasonable quote.

Easy to get very reasonable quote. Appreciate there is an illness death benefit for an older pet. Comms have been excellent. Reviewed on: 19th August 2025

Ive very recently signed up for insurance with perfe...

Ive very recently signed up for insurance with perfect pet which was a simple application which was easy & quick to apply for !! So so far soo good with this experience!! Happy that I choose them. Reviewed on: 19th August 2025

Efficient, affordable and easy.

Efficient, affordable and easy. Beat everyone on the market and covered exactly what everyone else was offering. Reviewed on: 19th August 2025

Looks after the oldies

The service is friendly and human, fair prices and options, my senior hound is safe Reviewed on: 19th August 2025

Very good experience

Very polite and courteous customer service agent. Reviewed on: 19th August 2025

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