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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

85% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

Very helpful staff, great service Reviewed on: 15th October 2024

Excellent customer service,

Excellent customer service, Lewis couldn’t do enough to help me Reviewed on: 5th August 2025

Cancel while you can

Renewal came in too high and I wanted to cancel. Can't do it over email you have to call. Which they then don't answer. Reviewed on: 5th August 2025

Service was amazing and the advisor was super effici...

Service was amazing and the advisor was super efficient Reviewed on: 5th August 2025

Great customer service and price matching

Great customer service and price matching Reviewed on: 5th August 2025

Great customer service George is a star they actuall...

Great customer service George is a star they actually want to keep their customers Reviewed on: 5th August 2025

Always competitive pricing and good customer service

Always competitive pricing and good customer service Reviewed on: 5th August 2025

Simple and easy application process

Simple and easy application and instant sign up Reviewed on: 1st August 2025

Claim not questioned and paid quickly once received.

Claim not questioned and paid quickly once received. Queries dealt with quickly too. Reviewed on: 1st August 2025

Great so far just signed up.

Great so far just signed up. Haven’t had any problems and very easy signing up which is great Reviewed on: 31st July 2025

Good value and customer care.

Dealing with a member of staff on the phone, he was very clear in answering my query and provided a good outcome financially for my dogs insurance. Reviewed on: 28th July 2025

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