Write a review

Go to business site

Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

View other Perfect Pet Insurance products

4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

85% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

Visit provider site Read all reviews See your review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

Very helpful staff, great service Reviewed on: 15th October 2024

Customer service always good.

Customer service always good. Good value for money. Claim was processed quickly. However lots of small print for things not covered when making claims, which I’ve not experienced with other insurance companies. Took me off guard. Reviewed on: 16th October 2024

Good and professional.

Goid and professional. I reccomend. Reviewed on: 15th October 2024

Applied online , it was easy and straightforward, al...

Applied online , it was easy and straightforward, all the information I needed was there Reviewed on: 15th October 2024

My complaint was sorted within a few days, althought...

My complaint was sorted within a few days, althought it shouldnt have got that far, was still good to know the process works and I got my result Reviewed on: 15th October 2024

Only been with them for a day but got my docs, my lo...

Only been with them for a day but got my docs, my log ins and also have access to an online vet 24/7 Reviewed on: 15th October 2024

I have claimed many times over the years and always...

I have claimed many times over the years and always been more than reasonable Reviewed on: 15th October 2024

Excellent service at a reasonable price.

Excellent service at a reasonable price. I first insured my first pet and then got a puppy and also insured him with the same company. Reviewed on: 15th October 2024

Savings can be made.....

Very simple online process, clearly detailing policy benefits and cover. Cost was also a big factor, offering a significant saving from my previous insurer. Reviewed on: 15th October 2024

Purchasing dog insurance was easy and straightforward

Purchasing dog insurance was very easy and straightforward with clear explanations, no insurance jargon to work out. Reviewed on: 15th October 2024

Good combination of cover & excess

Good combination of cover & excess Reviewed on: 15th October 2024

Alternative products

Pet Insurance
from Everypaw 4.74 from 6 reviews
Pet insurance
from Only Paws Pet Insurance 0.00 from 0 reviews
Pet Insurance
from Direct Line 4.05 from 37 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub