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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
85% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

5
Very helpful staff, great service Reviewed on: 15th October 2024

Helpful, explain everything so it’s easy to understand.

5
Helpful, explain everything so it’s easy to understand. Brilliant Reviewed on: 15th October 2024

New customer

5
Switched over for another provider. Called to change the date of my payments and got through to customer service, even though I was unable to change the date, the advisor was so helpful and friendly. Reviewed on: 15th October 2024

Great value for money

5
Just bought but great value for money Reviewed on: 15th October 2024

The price is good and the service is better than all...

5
The price is good and the service is better than all the other competitors. The registration was easy to complete Reviewed on: 15th October 2024

5 Star Service

5
The gentleman was a pleasure to speak with and made my call fun Reviewed on: 15th October 2024

Dual Policy

5
I was already insured for my pet but required a dual policy. A phone call later, this was all set up with no hassle and a very competitive quote. Both pets now insured together. Reviewed on: 15th October 2024

Easy to signup and very competitive price.

5
Easy to signup and very competitive price. I haven’t had to use it yet, but I did wonder how to start a claim when I first logged into my account, as I couldn’t see a button for that anywhere Reviewed on: 15th October 2024

New policy

5
We've just signed up and found the process really easy. They setout terms clearly and it has made us feel secure we know what we are getting Reviewed on: 15th October 2024

10/10 for service, and their vet line was a great ad...

5
10/10 for service, and their vet line was a great addition Reviewed on: 15th October 2024

claim was paid within days and straight to the vet -...

5
claim was paid within days and straight to the vet - perfect pet service Reviewed on: 15th October 2024