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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
81% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

So far, so good

4
It's a new policy for a healthy puppy. Unable to give a comprehensive report prior to a claim. Reviewed on: 24th September 2024

Competitive pricing

4
Havent had to make a claim yet so not sure how it would be handled. Took a long tome to get through on my renewal but eventually contaxt was made Reviewed on: 13th October 2025

I've only just taken out the policy.

5
I've only just taken out the policy. The gentleman on the phone was very polite, helpful and knowledgeable about the product he sold me. Reviewed on: 12th October 2025

Straight forward and simple to get a quote and proce...

5
Straight forward and simple to get a quote and proceed with the insurance. Great value for money and good customer service. Highly recommend. Reviewed on: 12th October 2025

Well priced comprehensive cover on a user friendly s...

5
Well priced comprehensive cover on a user friendly site Reviewed on: 11th October 2025

Happy customer

5
I rang to enquire about pet cover for my 2 dogs.The young man was very helpful. Talked me through the details and helped me get my insurance sorted for them .It's good value and I'm a happy customer Reviewed on: 11th October 2025

No paperwork but paid in full for a year

1
No paperwork don’t even have a customer number so can’t complain Reviewed on: 10th October 2025

First time insurer so pleased it was so easy.

5
First time insurer so pleased it was so easy. Got a quote on comparison site. Not cheapest but best value for money Reviewed on: 10th October 2025

Never had a problem

5
Boy oh boy! When looking for a pet insurer - I was astounded to find such comprehensive cover for such little price. They've consistently kept little Dave covered since he was just 16 weeks old. Reviewed on: 9th October 2025

Comprehensive cover at competitive rates.

5
Changed from EveryPaws that wanted to hike my premiums by over 100% !!! Searched around online and cannhonestlt say Perfect Pet Insurance offer the most comprehensive cover and.the best rates. Switch over was simple. Reviewed on: 9th October 2025

Easy to set up.

5
Easy to deal with and set up my plan,great price. Reviewed on: 9th October 2025