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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

claim was paid within days and straight to the vet -...

5
claim was paid within days and straight to the vet - perfect pet service Reviewed on: 15th October 2024

Super efficient

5
It was really easy to take out a new policy for a second pet when we bought him. Reviewed on: 19th September 2024

First Class Pet Insurance

5
Knowledgeable company providing first class pet insurance and service! Reviewed on: 19th September 2024

Speedy claim and good response.

5
Speedy claim and good response. Would recommend to friends. Reviewed on: 19th September 2024

Overall fantastic, needed to renew and they reviewed...

5
Overall fantastic, needed to renew and they reviewed my quote and helped make me understand the important of staying insured with life time Reviewed on: 19th September 2024

I had an amazing call regarding my claim with Elly,...

5
I had an amazing call regarding my claim with Elly, she was compassionate and made the whole process easy. Reviewed on: 19th September 2024

PERFECT PERFECT PETS

5
I am so glad I chose to insure my fur baby with Perfect Pet! Everyone I have spoken to has been so helpful and polite, especially Callum and Charlie Reviewed on: 19th September 2024

I have been with Perfect Pet for about 5 years now &...

5
I have been with Perfect Pet for about 5 years now & my odg has severe arthritis - PP pay every month for the physio and treatment needed to keep him comfortable Reviewed on: 19th September 2024

My dog sadly passed away last month, it was very ups...

5
My dog sadly passed away last month, it was very upsetting as I had had her for over 15 years from a puppy. Perfect Pet made cancelling and claiming and even sent a personalised condolences card which was a lovely touch Reviewed on: 19th September 2024

Recently had my renewal come through, the price was...

5
Recently had my renewal come through, the price was a little high but the team were able to reduce this to fit my budget so I could continue with lifetime cover for Bella Reviewed on: 19th September 2024

Fair price and easy to purchase.

4
Fair price and easy to purchase. Reviewed on: 18th September 2024