Smart Money People Logo

Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Easy claims process

5
Helped massively when I had to claim, really took away all the stress of the situation. Reviewed on: 18th July 2022

Fair price and easy to purchase.

4
Fair price and easy to purchase. Reviewed on: 18th September 2024

Affordable pet care

5
Great value for money.pets health are suffering as owners can’t afford to pay for their care. It’s refreshing to see an affordable price Reviewed on: 9th September 2024

Only just signed up

5
I have only just signed up with Perfect Pet insurance so can't comment on services and customer service. However, the process of insuring my dog was very straight forward and the price is extremely competitive, so 5 stars for that! Reviewed on: 9th September 2024

Amazing service

5
Amazing service and easy to get a hold of someone Reviewed on: 9th September 2024

great insurance

5
great service, good value for money Reviewed on: 9th September 2024

By contrast to other major companies this was best a...

5
By contrast to other major companies this was best affordable py Reviewed on: 9th September 2024

Great cover at a great price for my 10 year old dog.

5
Great cover at a great price for my 10 year old dog. Half the price if my current insurer and better cover Reviewed on: 9th September 2024

Very informative easy to apply covered all my pets need

5
Very informative easy to apply covered all my pets need Reviewed on: 9th September 2024

Easy to sign up

5
Have only recently signed up, but was good value for very comprehensive cover Reviewed on: 9th September 2024

Great service and good value

5
Advisor was helpful and offered me a range of options Reviewed on: 9th September 2024