Smart Money People Logo

Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

New customer but so far so good

5
Affordable repayments and service looks good with easy to understand policy. Reviewed on: 12th August 2024

Great experience from start to finish , very reasona...

5
Great experience from start to finish , very reasonably priced Reviewed on: 12th August 2024

Great company and servicr

5
Friendly advisors when I had to call who dealt with my issue promptly and with understanding. Price is excellent and level of cover is fantastic. Not too much increase in price either Reviewed on: 12th August 2024

really affordable and so easy to get insurance one o...

5
really affordable and so easy to get insurance one of the cheapest excess i’ve seen! Reviewed on: 12th August 2024

Excellent price and so easy to buy!

5
Excellent price and so easy to buy! Reviewed on: 12th August 2024

Very good service and well priced compared to compet...

5
Very good service and well priced compared to competitors Reviewed on: 12th August 2024

Very good company to deal with and very competitive...

5
Very good company to deal with and very competitive in it's pricing structure and value for your money Reviewed on: 10th August 2024

New to perfect pet insurance was alot cheaper than p...

4
New to perfect pet insurance was alot cheaper than previous insurer for same cover Reviewed on: 9th August 2024

Easy quotation, stress free, great customer service...

5
Easy quotation, stress free, great customer service through the telephone service. Reviewed on: 9th August 2024

Very professional and helpful.

5
Very professional and helpful. Website easy to navigate and understand. Reviewed on: 9th August 2024