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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

5 star competitive pet insurance

5
Found their pricing and overall coverage extremely good value for money Reviewed on: 9th August 2024

Was very easy to sign up, documents and policies eas...

5
Was very easy to sign up, documents and policies easily accessible. Also was a little confused so went on live chat to talk with an agent who helped me understand the policies a lot more. Had a great experience so far! Reviewed on: 9th August 2024

Very competitive offer.

5
Very competitive offer. Yet to have to claim so can’t comment much further. Reviewed on: 9th August 2024

Easy to set up a policy and decent prices

5
Easy to set up a policy and decent prices Reviewed on: 9th August 2024

Online service very easy to use very affordable fits...

5
Online service very easy to use very affordable fits everyone's budget Reviewed on: 9th August 2024

I have not had to make a claim yet.

5
I have not had to make a claim yet. My local vets has a sign saying if insured with perfect pets they have issues taking money from them so expect the owner to make payment before trying to claim back from perfect pets. Reviewed on: 9th August 2024

Purchasing a policy was made easy on the website as...

5
Purchasing a policy was made easy on the website as I have only just become a customer I cannot comment on any other products. Reviewed on: 9th August 2024

When I made a claim there were no problems and was p...

5
When I made a claim there were no problems and was paid very quickly Reviewed on: 9th August 2024

The steps to getting my pet insured were eye easy an...

5
The steps to getting my pet insured were eye easy and easy to understand and the overall value is very good Reviewed on: 9th August 2024

Robust cover at reasonable price

5
Robust cover at reasonable price Reviewed on: 9th August 2024