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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Fantastic customer support

5
Explained everything to ma and gave me time to talk to my wife?? No pressure Reviewed on: 16th October 2023

Good Insurence

5
Good company for pet Insurence Good price and easy sign up Reviewed on: 16th October 2023

Very professional

5
New customer and give them to be very professional Reviewed on: 16th October 2023

Best choice for our Frenchie

5
I was on another pet insurance and noticed the prices were going through the roof. I didn’t want to loose insurance but with things going up, I couldn’t afford a very expensive insurance. We found PerfectPet online and were so happy with the prices and everything that came along with them. Our Frenchie would still have a great cover but at an affordable cost. Easy to apply and no issues or hassles. Definitely worth having a look into if you are looking for an affordable and great cover for your pets. Thank you Reviewed on: 16th October 2023

Just what I needed

5
Just what I needed in my pet insurance company - actual humans on the end of the phone who care about my little fur-baby Reviewed on: 13th October 2023

Good service so far

5
Have just taken out this pet insurance but v easy to use website, competitive premium and prompt arrival of policy docs. So far so good. Reviewed on: 13th October 2023

Quick and easy and great price.

5
Took a flyer with this insurance but the setting up process was quick and easy and the documents were sent by email immediately. Really good cover for a good price. Reviewed on: 13th October 2023

Super

5
First class and easy to apply , excellent service Reviewed on: 13th October 2023

Value for money

5
Looked around for the best deal and perfect pets came up on top . Reviewed on: 12th October 2023

Excellent

5
Excellent price amazing insurance for my fur baby Reviewed on: 12th October 2023