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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Brilliant pet insurance

5
Needed insurance ASAP for yet another waif and stray. Got online and found you. Sorted quote, sensible price for the cover we needed. All done in a few minutes. Reviewed on: 10th October 2023

Great pet insurance

5
Great value for the cover and support offered. Reviewed on: 10th October 2023

Easy and straightforward

5
Was really easy and quick to set up. Had different options so we could choose which one suited us. Reviewed on: 10th October 2023

Good customer service

5
I have just taken out a new policy. I haven’t used perfect pet before but so so far I have found their customer service very helpful. Reviewed on: 10th October 2023

Amazing insurance

5
Quick, easy to sign up, cheap, lovely customer service. 10/10 would definitely reccomend Reviewed on: 10th October 2023

pet

5
they the best company it is very easy understandable though, the best Reviewed on: 10th October 2023

Reassuring pet care

5
Perfect Pet demonstrated caring service from day one, I am totally confident in the care and support my Oscar will receive should the need arise. Reviewed on: 10th October 2023

Start to finish

5
This company have been amazing. Getting a quote and documentation sent absolte 10/10 Reviewed on: 10th October 2023

Definitely recommend to family for multiple pers

5
Great for multiple pets and easy to arrange Reviewed on: 10th October 2023

Perfectly simple process

5
The process of getting our new pup the right cover was so easy with PerfectPet, they have given us the reassurance that we are covered for all of our puppies needs should the unfortunate happen! Thankyou PerfectPet for your great service!! Reviewed on: 10th October 2023