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Petplan: Pet Insurance reviews

4.82
Based on 2,296 reviews, last reviewed 15th Oct 2024
94% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2296)

PetPlan have been nothing but great since signing up with them 2 years ago

5
PetPlan have been nothing but great since signing up with them 2 years ago. The callers on their helpline genuinely care and are brilliant in assisting with any problems or queries. I love that they also send emails tailored to your pet pretty much monthly advising what to look out for as the seasons change, how to keep your animal safe and general advice. I don’t see myself changing my insurer anytime soon! Reviewed on: 31st July 2022

Great company

5
Hadn't been with petplan long when my dog needed surgery on her legs, they were fantastic all that mattered to them was my dogs health, and their news letters are really good give great advice Reviewed on: 31st July 2022

Cat adoption

5
I adopted my cat when she was eleven. She was obviously upset at having to leave her original home but I let her do her own thing and now she has settled down really well. I am glad to have petplan for her if she becomes unwell and needs treatment. Reviewed on: 30th July 2022

Prompt service

5
It's helpful that the vet is able to make the claim to petplan when the pet is sick, less stress for the owner. Reviewed on: 30th July 2022

Always helpful and prompt advice.

5
A very helpful and professional team who are very prompt in paying any claims. They work in tandem with our vet's practice to ensure we get the best possible service. Top marks! Reviewed on: 30th July 2022

Nothing is too much trouble

5
They seem to be anxious to help and I can say I have only experienced positive outcomes. Reviewed on: 30th July 2022

Brilliant

5
Petplan employees are very helpful and knowledgeable, and very compassionate when claiming, or letting them know your pet has passed away. I think they are brilliant and would recommend to anyone looking for pet insurance Reviewed on: 30th July 2022

Happy cat 58

5
Always helpful, polite should I have any questions. Reviewed on: 30th July 2022

Looking out for our pets

5
I’ve never been with a pet insurer so understanding and attentive. Regulate emails filled with health tips and information makes my job as a pet owner so much simpler. Thank you Petplan x. Reviewed on: 30th July 2022

Worry Free

5
Petplan are excellent for providing advice about any issues, queries and questions. They understand every time they are contacted about a situation or query between my cat Jet and I as his owner. The vets we attend, work in harmony with Petplan. This makes stressful times much easier for us. I could not be without Petplan, knowing that my cat's treatment can be covered so that he can get better quickly. This gives me, as a cat owner, relief and peace of mind. Thank you Petplan Reviewed on: 30th July 2022

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