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Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2297)

Excellent service

5
Petplan are a first class company the staff are excellent the policy is spot on and they don’t quibble when you put a claim in they pay the vets fees promptly which is good for everyone concerned would highly recommend this company and believe me I have tried many others over the years . Reviewed on: 26th November 2021

Multi cover is good

4
Very helpful when setting up. Got some vouchers and multi discount Reviewed on: 25th November 2021

Started with petplan

5
We have recently added a little doggy to our family. This is out first family dog So I had a lot of questions about politics but they was great help me though every step of the way Reviewed on: 25th November 2021

Amazing

5
Didn't have a problem at all claiming for Marley so helpful on the phone & so to claim on line Reviewed on: 24th November 2021

Excellent help for our dog!

5
We found out just after getting a dog about his breathing issues. Petplan accepted our claim and paid for the treatment. Process was easy and quick. We are very happy we chose PETPLAN! Reviewed on: 24th November 2021

Reasuring

5
Pet plan is not onky reasuring but comforting and enjoyable. They send reminders on my Pups milestones such as vaccine dates, health check ups and advice on how to toilet train and basical training advice. Reviewed on: 24th November 2021

Great Pet Insurance

5
Absolutely love having pet plan pet insurance. Makes life so much easier for me and so east to use. Reviewed on: 24th November 2021

Easy straightforward no quibble fast payouts excellent

5
My Bernese mountain dog is almost 8 years old . he has been insured with pet plan all his life he has had to have operations on his legs we have never ever had an issue dealing with pet plan or them paying out Reviewed on: 23rd November 2021

Amazing, never a quibble over care

5
Amazing, no problem is too small, my puppy recently had a stomach issue, all claims were paid without hassle or forms. Reviewed on: 22nd November 2021

Fantastic service

5
Family have always used pet plan for all their pets and the service has always been amazing. Now myself and my partner have our own dog there wasn’t much question as to who I would be choosing to insure her! Reviewed on: 22nd November 2021

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