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Petplan: Pet insurance reviews

4.85
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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5%
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1%
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0%
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1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2298)

Thay aww very good insurance company

5
Very good and I will recommend them to everyone Reviewed on: 26th November 2021

Excellent service

5
Petplan are a first class company the staff are excellent the policy is spot on and they don’t quibble when you put a claim in they pay the vets fees promptly which is good for everyone concerned would highly recommend this company and believe me I have tried many others over the years . Reviewed on: 26th November 2021

Multi cover is good

4
Very helpful when setting up. Got some vouchers and multi discount Reviewed on: 25th November 2021

Started with petplan

5
We have recently added a little doggy to our family. This is out first family dog So I had a lot of questions about politics but they was great help me though every step of the way Reviewed on: 25th November 2021

Amazing

5
Didn't have a problem at all claiming for Marley so helpful on the phone & so to claim on line Reviewed on: 24th November 2021

Excellent help for our dog!

5
We found out just after getting a dog about his breathing issues. Petplan accepted our claim and paid for the treatment. Process was easy and quick. We are very happy we chose PETPLAN! Reviewed on: 24th November 2021

Reasuring

5
Pet plan is not onky reasuring but comforting and enjoyable. They send reminders on my Pups milestones such as vaccine dates, health check ups and advice on how to toilet train and basical training advice. Reviewed on: 24th November 2021

Great Pet Insurance

5
Absolutely love having pet plan pet insurance. Makes life so much easier for me and so east to use. Reviewed on: 24th November 2021

Easy straightforward no quibble fast payouts excellent

5
My Bernese mountain dog is almost 8 years old . he has been insured with pet plan all his life he has had to have operations on his legs we have never ever had an issue dealing with pet plan or them paying out Reviewed on: 23rd November 2021

Amazing, never a quibble over care

5
Amazing, no problem is too small, my puppy recently had a stomach issue, all claims were paid without hassle or forms. Reviewed on: 22nd November 2021

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