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Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2343)

Best pet insurers

5
I have used Pet Plan for both my dogs insurance for the last 16 years. Claims of which I have done a few, have always been settled quickly with no issues. You might pay a bit more, but peace of mind and great service is worth every penny. Reviewed on: 26th July 2022
Jamie's avatar
Jamie

Great Pet insurance

5
Fantastic company who have always gone the extra mile when we have had to make a claim. Claims are settled quickly with no quibble. Our last dog had some very expensive vet bills when he suddenly developed cancer. Petplan took all the stress out of the insurance process and we were very grateful for this. Reviewed on: 26th July 2022
Tammy N's avatar
Tammy N

Quick response and reliable.

5
We have been with Petplan for 10years now and they are always supportive, deal with claims in a very sufficient manner and when we lost our beloved pet they offered us plenty of emotional support. I would highly recommend them. Reviewed on: 26th July 2022
Marzena S.'s avatar
Marzena S.

Reliable company

4
Easy to understand website and policy documentation Reviewed on: 26th July 2022
Blackberry's avatar
Blackberry

The best pet insurance company

5
Petplan have given me peace of mind and hassle-free professional service for many years. I never hesitate in choosing them to insure my dogs . Reviewed on: 26th July 2022
J's avatar
J

HELPFUL, RELIABLE AND CARING

5
Petplan have always been really supportive and helpful when Bobby has needed treatment and their prompt and caring service has made it much easier to cope. Reviewed on: 26th July 2022
Cherry Frost's avatar
Cherry Frost

The best vfm insurance

5
If you love & care for your dog or other pets you must give the the best plan which Pet plan is Reviewed on: 26th July 2022
Winnie's avatar
Winnie

Reliable on pay-outs, and good value-added too.

5
Have always had quick, sensitive and accurate pay-outs for my claims. Plus Petplan always send out useful and season specific pet care advice. Little prompts that are timely to help us care for our beloved animals! Reviewed on: 26th July 2022
Rebecca Robayo's avatar
Rebecca Robayo

I always recommend Petplan.

5
Petplan are a fantastic insurer. My dog has had a number of claims over the years and I don’t feel that his insurance policy has increased as a result. The service from Petplan is fantastic and settlements are quick. Reviewed on: 26th July 2022
Sarah Gregson's avatar
Sarah Gregson

The best pet insurance

5
Petplan are outstanding - I have had numerous health issues with my dog over the last few years and they have never failed to not only payout a claim but also be empathetic and supportive. Knowing they are there to support financially takes off a huge weight when I am trying to emotionally and logistically care for my dog - thank you Petplan! Reviewed on: 26th July 2022
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