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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Quick response and reliable.

5
We have been with Petplan for 10years now and they are always supportive, deal with claims in a very sufficient manner and when we lost our beloved pet they offered us plenty of emotional support. I would highly recommend them. Reviewed on: 26th July 2022
Marzena S.'s avatar
Marzena S.

Reliable company

4
Easy to understand website and policy documentation Reviewed on: 26th July 2022
Blackberry's avatar
Blackberry

The best pet insurance company

5
Petplan have given me peace of mind and hassle-free professional service for many years. I never hesitate in choosing them to insure my dogs . Reviewed on: 26th July 2022
J's avatar
J

HELPFUL, RELIABLE AND CARING

5
Petplan have always been really supportive and helpful when Bobby has needed treatment and their prompt and caring service has made it much easier to cope. Reviewed on: 26th July 2022
Cherry Frost's avatar
Cherry Frost

The best vfm insurance

5
If you love & care for your dog or other pets you must give the the best plan which Pet plan is Reviewed on: 26th July 2022
Winnie's avatar
Winnie

Reliable on pay-outs, and good value-added too.

5
Have always had quick, sensitive and accurate pay-outs for my claims. Plus Petplan always send out useful and season specific pet care advice. Little prompts that are timely to help us care for our beloved animals! Reviewed on: 26th July 2022
Rebecca Robayo's avatar
Rebecca Robayo

I always recommend Petplan.

5
Petplan are a fantastic insurer. My dog has had a number of claims over the years and I don’t feel that his insurance policy has increased as a result. The service from Petplan is fantastic and settlements are quick. Reviewed on: 26th July 2022
Sarah Gregson's avatar
Sarah Gregson

The best pet insurance

5
Petplan are outstanding - I have had numerous health issues with my dog over the last few years and they have never failed to not only payout a claim but also be empathetic and supportive. Knowing they are there to support financially takes off a huge weight when I am trying to emotionally and logistically care for my dog - thank you Petplan! Reviewed on: 26th July 2022
belledamesans@gmail.com's avatar
[email protected]

A reliable company

5
I feel it essential to have a plan that covers a dog’s illness for life and I have found this to be the case with Petplan, as my dog has needed Incurin for many years, which has stopped her from having little accidents round the house. The claim is always paid quickly too. Reviewed on: 26th July 2022
Barbara Yates's avatar
Barbara Yates

Petplan

5
This is the 2nd time I have used Petplan and there has never been an issue with them i would recommend them to anybody Reviewed on: 26th July 2022
Sha Robinson's avatar
Sha Robinson

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