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Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2297)

Excellent support when needed

5
My dog has required a great deal of veterinary care and Petplan have supported me throughout. Reviewed on: 12th November 2021

Trustworthy insurance

4
I have used pet plan over the years for my animals and have always had quick responses, easy to use, quick to payout. Also like other insurances they do not hide things your not covered for in small print. Reviewed on: 12th November 2021

The loss of my furbaby

5
I lost my little pom in July she was only 6 that hurt so much and until recently I haven't been able to talk about her without crying. Pet pkan was there every step and paid out when needed, not only did they refund any money I paid out but they also do direct claims when you don't have endless funds to keep paying vet bills. Thank you so much for making an extremely difficult time more bearable I reckoned petplan to anyone if you have a loving little furbaby take it from me take out insurance you never know when you will need them Reviewed on: 11th November 2021

Takes the worry out of caring

5
We have always insured our dogs with Petplan. Although they are not the cheapest policy there is a reason for that - outstanding service! When the time comes that you need them most, there is never any trouble with a claim. It is dealt with sympathetically and quickly. I never want to have to make a choice between the cost and care for my dog. With Petplan, I only need to think about what is best for my dog and not how much I can pay for treatment. Reviewed on: 11th November 2021

Fantanstic pet insurance

5
Bryn is the third dog we have had insured with PetPlan and we have never had any problems with claims for him or our other dogs who have passed. They are truthful when they say "Cover for Life" I cannot fault them at all Reviewed on: 10th November 2021

Upstanding and helpful

5
I lost my cat angel in august and the claiming process was so easy . Losing angel was really hard and the simplicity of claiming helped Reviewed on: 10th November 2021

Excellent no fuss service

5
When our dog was only a few months old he became extremely ill. He had to stay in the vet hospital for a week, undergo an operation and be tube fed through his neck. Thankfully he made a full recovery. I had one simple conversation with Petplan with the rest handled by the vet. There was no challenge, no fuss about the size of the bill and it was extremely reassuring at a very difficult time. I recommend Petplan to all our friends Reviewed on: 10th November 2021

secure feeling to know PetPlan are always there

5
Been delighted with the manner in which PetPlan work with the Vet to handle the 2 operations our puppy has had this year Reviewed on: 9th November 2021

Peace of mind

5
Excellent service, my shi tzu has been ill since she was born and if it wasnt for the help from petplan to help with all her medical treatments we would not have had the 8 precious with her in our life and shes doing great so i greatly appreciate everything yous have done to make this possible. Thankyou Reviewed on: 8th November 2021

Excellent service

5
We have used PetPlan for the last 7 years & they are always very helpful & understanding. Great service Reviewed on: 8th November 2021

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