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Pockit: Account reviews

Name: Account
Rating: 2.92 (567 reviews)

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2.74

Based on 567 reviews, last reviewed 10th May 2025

200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

43%

49%

Latest highest rating:

5

Moc dobra cart kevjemu je vihodna Moc dobra cart kevjemu je vihodna Reviewed on: 10th May 2025

Latest lowest rating:

1

My Pockit Account has been on review for a week I have been a Pockit customer since June 2024 and my experience has been absolutely terrible. To maintain the account, you need to pay a monthly fee. ... Read more Reviewed on: 27th March 2025

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Pockit Account reviews (567)

Review of the Pockit, Account:

Really good like how when you spend money the transactions come off straight away so u always know what you have spent

I just enjoy using pocket it's am easy bank no mess about and you can keep and eye on what your spending and your balance I like how it has built in online banking Reviewed on: 8th December 2018

Good card had no problems

Great card had no issue with it customer service 100% Reviewed on: 12th October 2022

AVOID please this company is a scam

I have been with the company around 5/6 yrs all of a sudden today they have closed my account with money in and denied it had money in their now thief’s as well please stay clear, there’s is no contact number or nothing, this company seems to forget that without customers there’s no company but they are getting rid of customers at a fast rate, please stay well away this company doesn’t deserve customers Reviewed on: 29th September 2022

This is a scam of a company

Scam they blocked my account with £4500 i send all details that they whated about 7 months ago and now they say I didn't it's just a scam do not have any thing to do with this scam of a company they just steal your money Reviewed on: 26th August 2022

terrible

Update, 9 months after my sons benefits were withheld by Pick- Pockits the Ombudsman has now forced them to agree to return the money to the Department of Work and Pensions (as if they would have sent money to the wrong person). Hopefully my son might get the money in time for next Xmas which is when they refused to allow him access to his account even though he is a vulnerable adult that they purport to help. However as yet three weeks after the Ombudsman phoned me to let me know nothing has been returned. This organisation is extremely difficult to deal with, long waits to get through to a human, close accounts without warning leaving people potentially in desperate financial need. What possible reason could there be to withhold benefits from a government department? AVOID at all costs they are either incompetent or willfuly negligent.! Reviewed on: 18th August 2022

Horrible experience

Pockit had my account under review for a long time .Then claimed that they refunded the funds back to the sender which they didn't .They will ignore your messages and emails. Reviewed on: 22nd July 2022

terrible company avoid at all cost

where do i start with this company .... awful stay clear.freezing accounts with your money in ... no customer services so if you get any issues your on your own. my account was frozen with 1.5k in for weeks. i subimtted all id and it still wasnt enough. i have yet to get my money back !! Reviewed on: 21st July 2022

I am writing this review to help someone who wants to apply for an account with pockit ...please avoid at all cost these people are scammers

After sending all proof that a payment I received was legit, they still have my account on hold ..I have sent emails which have been ignored.Surpringly when I sent them an email from a different email address that's registered to my pockit account..i received a reply these people are scammers avoid they will have your money on hold and then you will never access it again . definitely taking them to a small claims court Reviewed on: 18th July 2022

Review

Bad customer service scammers been two weeks for my account under review and no news from them Reviewed on: 1st July 2022

Review scam

Been over two weeks and not a single reply from them about money being stuck in account scammers Reviewed on: 1st July 2022

They stole my money

Transferred £1600 to Pockit account and the money never appeared. When I contacted them about this they suspended my account. Now it's impossible to contact them. Reviewed on: 27th June 2022

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