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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Great customer service

Nikki from policy expert was very helpful and polite. Reviewed on: 20th September 2022

Great service

Great service phoned to cancel insurance, and ended up renewing with them. Reviewed on: 20th September 2022

Easy renewal

Renewal received, my card details had changed and was also able to negotiate a small reduction in price. Good easy, friendly service Reviewed on: 20th September 2022

So far has been really good, costumer service are very helpful

I have purchased my car insurance online and was straight forward very easy. Reviewed on: 20th September 2022

Excellent

Very easy to apply and excellent communication Reviewed on: 20th September 2022

Personal Service

Great communication, personal serice and competitive price Reviewed on: 20th September 2022

Straight forward and customer focused

2nd year I have been with policy expert, I expected an increase moving to the second year. To my surprise the increase was minimal. Great service and straightforward car insurance. Thank you. Reviewed on: 20th September 2022

A value for money purchase.

I was very impressed with the service I received and the cost of the final package I decided to purchase compared to what my, then insurance company was offering at the time of my premium renewal. Reviewed on: 20th September 2022

Really good

Very helpful and quick and easy to use Reviewed on: 20th September 2022

Car Insurance

Policy Expert - great price and service. Reviewed on: 20th September 2022

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