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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Easy renewal

Renewal received, my card details had changed and was also able to negotiate a small reduction in price. Good easy, friendly service Reviewed on: 20th September 2022

So far has been really good, costumer service are very helpful

I have purchased my car insurance online and was straight forward very easy. Reviewed on: 20th September 2022

Excellent

Very easy to apply and excellent communication Reviewed on: 20th September 2022

Personal Service

Great communication, personal serice and competitive price Reviewed on: 20th September 2022

Straight forward and customer focused

2nd year I have been with policy expert, I expected an increase moving to the second year. To my surprise the increase was minimal. Great service and straightforward car insurance. Thank you. Reviewed on: 20th September 2022

A value for money purchase.

I was very impressed with the service I received and the cost of the final package I decided to purchase compared to what my, then insurance company was offering at the time of my premium renewal. Reviewed on: 20th September 2022

Really good

Very helpful and quick and easy to use Reviewed on: 20th September 2022

Car Insurance

Policy Expert - great price and service. Reviewed on: 20th September 2022

Fantastic customer service

Fantastic customer service. So easy to get car insurance in a few simple steps it was done. Policy Expert even send an email once your policy is set up detailing everything you need to do should you have to make a claim. What more could you ask for. Reviewed on: 20th September 2022

No issues

No issues with the product. Easy to set up. Reviewed on: 20th September 2022

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