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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Fantastic customer service

5
Fantastic customer service. So easy to get car insurance in a few simple steps it was done. Policy Expert even send an email once your policy is set up detailing everything you need to do should you have to make a claim. What more could you ask for. Reviewed on: 20th September 2022
Delph 's avatar
Delph

No issues

4
No issues with the product. Easy to set up. Reviewed on: 20th September 2022
Liam Grest's avatar
Liam Grest

Excellent

5
Very friendly staff on telephone, great prices fantastic service all round. Reviewed on: 19th September 2022
Angela hannon's avatar
Angela hannon

Excellent service

5
Web site easy to use and straight forward, options clearly laid out and represented in an easy to follow format. It's actually a pleasure spending money on essentials! Reviewed on: 19th September 2022
Michael Hemming's avatar
Michael Hemming

Professional and value for money

5
Easy website to navigate. Value for money. Great customer service. Reviewed on: 19th September 2022
Chrissy Mummery Ross's avatar
Chrissy Mummery Ross

Great value,Great service

5
we found policy expert by chance and from start to finish a polished professional operation even down to a very sensible renewal price. Thank you Reviewed on: 19th September 2022
Sara Bridges-Wickham's avatar
Sara Bridges-Wickham

Car claim not my fault

5
My car was hit whilst i was at home. I called policy expert, explained what happened. The very next day I had a courtesy car and mine was taken to be repaired. No hassle very friendly and efficient service. I have been with them since. The price is good too Reviewed on: 19th September 2022
Simon Evans's avatar
Simon Evans

Hassle free process

5
Much more competitive than my renewal price. Very easy and secure purchase process. Documentation available instantly. I’m a very happy, new customer. Reviewed on: 19th September 2022
Chantelle Greenwood's avatar
Chantelle Greenwood

Easy

5
Had difficulty setting up online due tp a glitch but a phone call sorted it all out and I got the online price. Reviewed on: 19th September 2022
John Catesby's avatar
John Catesby

Excellent service

5
Everything has been smooth so far and they offer very competitive fares and service. Reviewed on: 19th September 2022
Terence Mulenga 's avatar
Terence Mulenga

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