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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Impressive useful information sharing

5
really impressed with useful and practical information given about what to do if I have an accident. Reviewed on: 16th September 2022

Great stuff

5
Two hundred pounds less than Aviva. Brilliant Reviewed on: 16th September 2022

Very helpful

5
Needed to change my breakdown, policy, it was made easy ,and thy were really helpful and polite Reviewed on: 16th September 2022

Great service

5
This was a seemless experience and I highly recommend. Reviewed on: 16th September 2022

Excellent value

5
Excellent value for money and very easy website to use Reviewed on: 16th September 2022

Great customer service

5
Customer service is everything to me when choosing new car or home insurance. Policy experts get my vote as their level of customer service beat the biggest companies in the insurance market. Reviewed on: 16th September 2022

very easy to renew

5
it was very easy & straight forward to renew my car insurance policy Reviewed on: 16th September 2022

Great customer service and competitive prices

4
I got policy expert off the internet. The customer service was very friendly, they guided me through the set up of my car insurance and told me what was the best insurance to have. They also do good house insurance as well. I would recommend policy expert to every one. Thanks Reviewed on: 16th September 2022

Reasonably priced comprehensive car insurance policies.

5
Easy to organise insurance. Hassle free great service. Look Reviewed on: 16th September 2022

Easy process

5
2nd year as a Policy Expert customer and still the best value company on the net Reviewed on: 16th September 2022

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