Smart Money People Logo

Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Car insurance reviews (5025)

Very friendly and patient.. brilliant prices and brilliant cover

5
Absalutly fabulus .. amazing people really friendly and patient.. and explains all the fine print and help you understand would definitely recommend Reviewed on: 16th September 2022

Great

5
Had to renew previous insurance was stupid found p.e not only half the price but quick change over and great comparison Reviewed on: 16th September 2022

Nice and simple

5
Easy peasy lemon squeezy! No fuss and no faff, clear and simple! What more can you want. Reviewed on: 16th September 2022

Value for money

4
Thankfully not had reason to use them yet but the price was very reasonable Reviewed on: 16th September 2022

Professional

5
Professional and fast service in dealing with my claim Reviewed on: 16th September 2022

Exactly what I needed.

5
Simple, and quick cover. Best price and fastest service i have ever received. 5 stars Reviewed on: 16th September 2022

Easy as ABC

5
I found this company online, the process was very easy even for a novice beginner like me! It was written in plain English no jargon so I understood everything easily, very impressed. Reviewed on: 16th September 2022

Great, straight forward process

5
Only just taken out car insurance with policy expert. Easy, straightforward process. Great customer service when called. Reviewed on: 16th September 2022

Quick efficient with query

5
Was quick answering phone calls and friendly advisors over the other side of the line all the time. Had a query which isn’t exactly detailed on policy paperwork or online so had to double check and got clarity quite quickly. Reviewed on: 16th September 2022

Simple to use

5
Needed a policy to suite my needs this fitted the bill . The website was so simple to use and saved my self £500 on last renewal . Reviewed on: 16th September 2022

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products