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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Satisfactory.

4
I'm happy with the quote and response. Your staff are very efficient. Great prices and customer service. Keep it up. Reviewed on: 16th September 2022

Superb service

5
I love the update and tips emails, great company , I would recommend to a friend. Reviewed on: 16th September 2022

Quick, easy, efficient and stress free

5
Excellent service from start to finish, this is the only time I have NOT swapped my car insurance provider for a consecutive year Reviewed on: 16th September 2022

Great price

5
Quick service - great to do online Reviewed on: 16th September 2022

Easy to join

5
Competitive quote with easy to use form to get the policy and quote you want. Would highly recommend Reviewed on: 16th September 2022

Excellent

5
Excellent service throughout my experience of using Policy Expert Reviewed on: 16th September 2022

Told I'd be entered into £1000 prize draw to vote

3
I bought the policy online. I haven't spoken to the company since as I have crashed or had my car stolen. Who knows how good a company is until you have to claim. Reviewed on: 16th September 2022

Excellent Car Insurance Service

5
Excellent communicate car insurance service and good monetery value. Tony Reviewed on: 16th September 2022

Great service

5
Easy to get exactly what you need. Great customer service. Highly recommended and good fair prices. Reviewed on: 16th September 2022

Best insurance company

5
I’m so thrilled to have my car insurance with Policy Expert. It is so easy to insure your vehicle with them They are really competitive with the policy pricing ( and even came down in price this year) They are constantly in touch making sure all is ok and assuring me how easy it will be to contact them in the event of a claim. I would recommend Policy Expert to anyone who is looking for insurance Reviewed on: 16th September 2022

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