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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Great, straight forward process

Only just taken out car insurance with policy expert. Easy, straightforward process. Great customer service when called. Reviewed on: 16th September 2022

Quick efficient with query

Was quick answering phone calls and friendly advisors over the other side of the line all the time. Had a query which isn’t exactly detailed on policy paperwork or online so had to double check and got clarity quite quickly. Reviewed on: 16th September 2022

Simple to use

Needed a policy to suite my needs this fitted the bill . The website was so simple to use and saved my self £500 on last renewal . Reviewed on: 16th September 2022

Satisfactory.

I'm happy with the quote and response. Your staff are very efficient. Great prices and customer service. Keep it up. Reviewed on: 16th September 2022

Superb service

I love the update and tips emails, great company , I would recommend to a friend. Reviewed on: 16th September 2022

Quick, easy, efficient and stress free

Excellent service from start to finish, this is the only time I have NOT swapped my car insurance provider for a consecutive year Reviewed on: 16th September 2022

Great price

Quick service - great to do online Reviewed on: 16th September 2022

Easy to join

Competitive quote with easy to use form to get the policy and quote you want. Would highly recommend Reviewed on: 16th September 2022

Excellent

Excellent service throughout my experience of using Policy Expert Reviewed on: 16th September 2022

Told I'd be entered into £1000 prize draw to vote

I bought the policy online. I haven't spoken to the company since as I have crashed or had my car stolen. Who knows how good a company is until you have to claim. Reviewed on: 16th September 2022

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