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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Quality.

5
Excellent service, very reasonably priced. Reviewed on: 15th September 2022
Antonio Costanza 's avatar
Antonio Costanza

Clear, concise and accessible.

5
Car insurance is usually something I personally find quite stressful when it comes to time of renewal, however, I really like the accessible information which tells me what it is I need to know and understand. I’ve found the text message reminders I opted into helpful with providing me the contact numbers I might need too. Reviewed on: 15th September 2022
EM's avatar
EM

Best price and no hassel

5
Everything was easily sorted and the price was better than all the other usual competitors Reviewed on: 15th September 2022
Dale's avatar
Dale

Easy set up

4
No hassle setup when completing the forms; a very easy & simple process Reviewed on: 15th September 2022
fiona's avatar
fiona

Very good

5
Brilliant , i have had this car insurance for one year and i’ve renewed my insurance with them for second year at no higher price like other insurers do. Reviewed on: 15th September 2022
Flo's avatar
Flo

Good choice

5
Well I was very impressed with the quote I got from policy expert, it was a lot cheaper than my renewal with my previous insurer and a much better policy covering me for much more than I had before and cheap at the price, saving me at least £200 and that's what you call a good saving, thank you policy expert gold cover. Reviewed on: 15th September 2022
john masters's avatar
john masters

Trustworthy insurance- there when you need it the most

5
It was easy to get quote and unlike other insurance company, customer service is really good. I would chose policy expert again even if other providers are marginally cheaper for the assurance and support they provide when you need it the most. Reviewed on: 15th September 2022
Gaurav's avatar
Gaurav

Thanks

5
Probably the best insurance provider in the UK Reviewed on: 15th September 2022
Khurram 's avatar
Khurram

Best company for car insurance

5
I moved home and my last insurance company who I’d been with for a few years couldn’t insure me no clue why (they were a broker) so was urgently looking for a new insurer. And found this amazing company. The whole process was so easy and quick, stress free and a lot cheaper than my previous insurance which is always a bonus and I received a lot for my money including breakdown cover which I’d previously had to buy separately. When you’ve been driving 20+ years you expect insurance to be cheaper which is what I got with this company. Accessing documents is so easy as well. Great company would highly recommend and have recommended to family and friends. Thanks for making my life easier at such a stressful time. Reviewed on: 15th September 2022
Louise 's avatar
Louise

Fantastic

5
Since joining policy expert I get regular updates by email in case I break down and what to do which I find very handy and friendly service 5 stars ⭐⭐⭐⭐⭐ Reviewed on: 15th September 2022
Sarah's avatar
Sarah

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