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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Excellent service value for money

5
Prompt service exceeded expectations Reviewed on: 15th September 2022

Value for money

5
I was impressed with the service they offered and all the extras included that were at an extra cost with other companies. Reviewed on: 15th September 2022

Very good

4
Very affordable. Easy to access and good service. Reviewed on: 15th September 2022

Pick this insurance company!

5
Very honest service, I bought a new car and didn't realize I could transfer my existing policy I took a new policy out , so they refunded me the deposit and lowered my payments to suit thoroughly recommend Reviewed on: 15th September 2022

Amazing experience

5
I am very pleased with the services. in my opinion it is a company on the level of the future. I received the best insurance at a favorable price. Thank you Reviewed on: 15th September 2022

Car insurance

5
I recommend Policy Expert 5 of 5 stars Reviewed on: 15th September 2022

Claim at Christmas

5
My vehicle windscreen was damaged by vandalism shortly before Christmas, and it was proving impossible to get a replacement due to the time of year. policy Expert not only arranged for a replacement windscreen, but assisted when I was being overcharged for the work that had been done. Good experience all round. Reviewed on: 15th September 2022

Insurance

5
Very good easy to organise app great Reviewed on: 15th September 2022

Excellent value for money

5
Great policy and excellent value for money, with better value still for loyalty! Reviewed on: 15th September 2022

Reliable fair and repeated good service

5
I always check market for all my insurance on comparison sites so I know I am getting a fair deal and policy expert came up with excellent price and I know I can trustThem having used them for years Reviewed on: 15th September 2022

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