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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Easy Peasy

5
It was so simple to find and set up my car insurance policy with Policy Expert. It includes all I need and want in car insurance. Very competitive rates! A total breeze! Reviewed on: 15th September 2022

Great service

5
Great customer service, very helpful. Reviewed on: 15th September 2022

All round amazing service

5
Very reasonable & customer service outstanding Reviewed on: 15th September 2022

Excellent company and service

5
So helpful when I have needed to take out a policy and renew my policy Reviewed on: 15th September 2022

Easy Peasy

5
It was so easy to join no complicated questions . Reviewed on: 15th September 2022

Really affordable

5
Great customer service, value and affordable. Helpful and informative Reviewed on: 15th September 2022

Best insurance company ever

5
Easy to renew and no hike in premium Reviewed on: 15th September 2022

Brilliant

5
Is affordable good customers service and very reliable thanks to policy expert. Reviewed on: 15th September 2022

Simply the best

5
Easy to purchase online. I do like this provider has a dedicated call centre team. and mainly really cheap, affordable, to be honest cheaper than The AA in my case. After being their customer for years, they idoubled my payments despite of having 10 years NCB Reviewed on: 15th September 2022

Easy to deal with

5
Modern company with full use of email and digital services for quotes through to documents. Only had to call 1 time about getting another driver added, painless call, answers quick and good honest advice offered. Reviewed on: 15th September 2022

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