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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Simply the best

5
Easy to purchase online. I do like this provider has a dedicated call centre team. and mainly really cheap, affordable, to be honest cheaper than The AA in my case. After being their customer for years, they idoubled my payments despite of having 10 years NCB Reviewed on: 15th September 2022

Easy to deal with

5
Modern company with full use of email and digital services for quotes through to documents. Only had to call 1 time about getting another driver added, painless call, answers quick and good honest advice offered. Reviewed on: 15th September 2022

100%

5
Good price for me and my family Reviewed on: 15th September 2022

The bizzness

5
Swift straight no faffing about very helpfull got the job done no problems Reviewed on: 15th September 2022

Perfect insurance policy

5
I couldn’t be more pleased with the service and price I paid for my car insurance. It was quick and easy to sign up and pay for this online and I was able to tailor the policy to suit my needs. Reviewed on: 15th September 2022

Reasonably priced and great customer service

5
Easy to purchase and the quote process was painless. Priceing was the best but without sacrificing features. Would highly recommend. Reviewed on: 15th September 2022

I'm happy, but I don't tend to recommend anything to others

4
Car Insurance is a legal necessity ,so I've only once rated 5 stars(to Sheila's Wheels because they gave me a year's free car washing) Reviewed on: 15th September 2022

Value for money. Great communication. Simplicity

5
Company that put clients needs first. They called me to offer a renewal far less that the offers on the market at that point. Value the loyal clients. Great communication. Reviewed on: 15th September 2022

Most competitive insurance

5
Quick and easy to set up, much more affordable than others offering the same or less Reviewed on: 15th September 2022

Car insurance review

5
Quick easy reliable customer experience Reviewed on: 15th September 2022

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