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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

The lowest car insurance around could not fault them for service and cost

I paid the normal cost of transferring my policy to another vehicle but after a phone call to inform them that my purchase fell through I was refunded in total, couldn't ask for better Reviewed on: 15th September 2022

Easy at pie

I have car insurance and building and contents insurance with policy expert because as well as been great value for money I find everything very straightforward and you get more for your money. I wouldnt go anywhere else. Reviewed on: 15th September 2022

Perfect customer service

Everything done quick and clear. Customer service excellent Reviewed on: 15th September 2022

Value and valued

Excellent value for money and you feel valued as their renewal quotes reflect loyalty. Telephone calls answered swiftly with polite members of staff giving clear advice. Emails answered equally as swift with concise detail. Don't pay more, you will get value for money and feel valued. Reviewed on: 15th September 2022

Quick efficient

Easy to understand, quick and easy to navigate products, updates and amendments dealt with immediately very transparent and competitive prices Reviewed on: 15th September 2022

Great cover at an affordable price

I’ve not driven for a number of years so do not have any no claims bonus to speak of and being a pensioner was a little concerned how much my insurance would cost however was pleasantly surprised by my premium and the level of insurance I obtained. It was all completed online which was simple to navigate and complete. First class service all around!! Reviewed on: 15th September 2022

Great value insurer without compromise on service

Super easy web sign up, exceptional value cover and attentive service and support 5/5 Reviewed on: 15th September 2022

Easy and very good for price!

Best quote out of all the providers I searched. Very quick and easy to set up my insurance. Texts with useful information is great. Reviewed on: 15th September 2022

Great service

It was really good experience Great service and definitely a pleasure Reviewed on: 15th September 2022

I'm very happy

Thats is my second yers whit the same company off insurance and I'm more than happy because because I have lots benefits now and is very cheap. Thank you so mucht! Reviewed on: 15th September 2022

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