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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Easy at pie

5
I have car insurance and building and contents insurance with policy expert because as well as been great value for money I find everything very straightforward and you get more for your money. I wouldnt go anywhere else. Reviewed on: 15th September 2022

Perfect customer service

5
Everything done quick and clear. Customer service excellent Reviewed on: 15th September 2022

Value and valued

5
Excellent value for money and you feel valued as their renewal quotes reflect loyalty. Telephone calls answered swiftly with polite members of staff giving clear advice. Emails answered equally as swift with concise detail. Don't pay more, you will get value for money and feel valued. Reviewed on: 15th September 2022

Quick efficient

5
Easy to understand, quick and easy to navigate products, updates and amendments dealt with immediately very transparent and competitive prices Reviewed on: 15th September 2022

Great cover at an affordable price

5
I’ve not driven for a number of years so do not have any no claims bonus to speak of and being a pensioner was a little concerned how much my insurance would cost however was pleasantly surprised by my premium and the level of insurance I obtained. It was all completed online which was simple to navigate and complete. First class service all around!! Reviewed on: 15th September 2022

Great value insurer without compromise on service

5
Super easy web sign up, exceptional value cover and attentive service and support 5/5 Reviewed on: 15th September 2022

Easy and very good for price!

5
Best quote out of all the providers I searched. Very quick and easy to set up my insurance. Texts with useful information is great. Reviewed on: 15th September 2022

Great service

5
It was really good experience Great service and definitely a pleasure Reviewed on: 15th September 2022

I'm very happy

5
Thats is my second yers whit the same company off insurance and I'm more than happy because because I have lots benefits now and is very cheap. Thank you so mucht! Reviewed on: 15th September 2022

Quick and easy

5
Good company to set up my new insurance. Will recommend to my family and friends Reviewed on: 15th September 2022

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