Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f
Read all reviews Write a review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Policy Expert Car insurance reviews (5027)

Helpful

5
I have only joined Policy Expert this year and have no experience in making a claim. However I did break down and couldn't access the breakdown number, but I had the office number to ask for assistance, this was outside normal office hours, and a very helpful lady put me directly through to the breakdown services. They were extremely pleasant too and recovered me back home. The only other policy offering breakdown as part of the policy was dreadful when put to the test. This experience has inspired confidence in Policy Expert. Reviewed on: 26th September 2023
Linda Lumb's avatar
Linda Lumb

Super insurance

5
Great insurance very easy to acquire and friendly costumer support super easy to update Reviewed on: 24th September 2023
Vasilica bibire 's avatar
Vasilica bibire

Cheap and quick

5
Really quick to process everything and really cheap for everything I needed and more. Saved around £400 on car insurance with a company I'd been with for 6 years, the couldn't match or give me the extra benefits I get with Policy expert, even switched my home insurance and Saved Reviewed on: 23rd September 2023
Allyce Mccowan's avatar
Allyce Mccowan

Cancelling policy

1
Asked for loads of information on driver details they are intent on cancelling you're policy once you're deposit is paid they are a cash grab.. cancelling my policy for a gap in cover where there is no where to disclose this info online. And I'm still awaiting to see there policy that says they can't insure a vechile that has more than 7days gap in cover.. why didn't they say that at the beginning then instead they go around d in circles woth bombarding information grabbing emails AVOID AT ALL COSTS PAY MORE AND GO ELSEWHERE Reviewed on: 22nd September 2023
Nathan's avatar
Nathan
Reply from Policy Expert Hello Nathan, Thank you for taking the time to leave your review. We appreciate you giving us the opportunity to discuss your concerns further Your insurer routinely conducts further enquiries into the information provided, this is to ensure the details are accurate and cover has been offered on the correct terms. If there are any discrepancies or inaccuracies within the information that has been disclosed to us, the policy must be amended accordingly. If the changes that need to be made to the policy no longer meet the insurers criteria, they may not be able to continue your cover at the same level, which would mean your policy would have to be cancelled. If you have any other questions, please do not hesitate to contact us via email at [email protected]. Thanks, Amy Response date: 28th September 2023
Policy Expert Logo
Policy Expert

Happy

5
Great easy service and great price Reviewed on: 22nd September 2023
Danielle Langford's avatar
Danielle Langford

Good price

5
This is my 3 rd year with policy expert despite growing prices almost everywhere even insurance companies the policy expert never risen the price for my car insurance , im really happy with service they provide for good price 5out of 5 stars service Reviewed on: 17th September 2023
Kamil Wiesak's avatar
Kamil Wiesak

Excellent services

5
Very competitive, customer friendly and responsive services. Reviewed on: 16th September 2023
naseem ahmed's avatar
naseem ahmed

Insurance

5
When I had an accident they were very helpful Reviewed on: 15th September 2023
Gillian Clark's avatar
Gillian Clark

1st class service and excellent recovery system

5
broke down on motorway recovered within 1 hour ,transported home to the door cant fault the service 1st class Reviewed on: 15th September 2023
john deacon's avatar
john deacon

Good company to go with

5
Quick and easy to purchase, reasonable priced quotes and purchase would recommend Reviewed on: 13th September 2023
Natalie Broster's avatar
Natalie Broster

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill