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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Excellent value and great customer service

5
Very straight forward and explained in a way that isn’t confusing Reviewed on: 15th September 2022

Best insurance I could have

5
Really happy with my car Insurance. Good price, good service... We'll recommended Reviewed on: 15th September 2022

Competitive

5
Value for money. Easy to buy. Do not hesitate. Reviewed on: 15th September 2022

CAR INSURANCE

5
clear and easy what more to say Reviewed on: 15th September 2022

Car Insurance award

4
It was so quick and easy setting up my account/ car insurance! They was the best priced at the time I did mine and I had a lot more included compared to other companies. Hopefully they will continue to show me good customer loyalty next year when I come to renew! Reviewed on: 15th September 2022

Straightforward and clear

5
Easy to set up this insurance. Very clear communication and value for money. Reviewed on: 15th September 2022

Insurance with no hassle

5
Great price and hassle free, what more do you need 10/10 Reviewed on: 15th September 2022

Amazing in time of need

5
I had a flat tyre an hour and half away from home at 1am and they was helpful in arranging for me to get home safe they stayed in contact with me the whole time and provided accurate timings. Reviewed on: 15th September 2022

So far, so good!

5
Very easy to navigate through the customer log in, can’t fault anything so far. Reviewed on: 15th September 2022

Top job

4
Very easy to take out and was competitive in price. Like the communication from them. Reviewed on: 15th September 2022

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