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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Repair painless and easy

Recently windscreen cracked for no apparent reason. It took a very quick phone call, car booked in, excess paid and screen replaced in a couple of days, at our convenience. Reviewed on: 15th September 2022

Professional but friendly and know their stuff

Someone smashed into the back of me and policy expert were great, they sorted everything out for me. No hassle, they took it all away from me. Reviewed on: 15th September 2022

Saved me money at an incredibly difficult time

With the cost of living crisis biting on our finances, I received a renewal from my Car insurance company. I was already paying around £50 a month and they were now quoting me even more. I called them and they wouldn't budge. I mentioned it to a friend who told me they were paying half that amount with Policy Expert. I looked on their site it was true. I'm not paying around half the monthly cost for an identical policy. Reviewed on: 15th September 2022

Just insurance

I have this legal scam because its the law. Nothing else to say. Reviewed on: 15th September 2022

Great service and tailored price for car insurance.

Great service and tailored price for car insurance. Reviewed on: 15th September 2022

Fantastic service

I had an issue with my documents after my purse was pinched with my driving licence in it. Policy expert was very understand and easy to access customer services. Fantastic service all round. Reviewed on: 15th September 2022

SUPERB UK BASED CALL CENTRE

really impressed lots of poor companies about so a breath of fresh air to deal with these scotland based guys. love it Reviewed on: 15th September 2022

Excellent Insurance

Professional prompt and clear product design Reviewed on: 15th September 2022

Excellent service, very friendly staff nothing is beyond there help, best price for my car insurance.

As the above , but outstanding service and very user friendly Reviewed on: 15th September 2022

Quick, Easy, Hassle Free

Excellent service and staff who communicate well. Car insurance policy is perfect, value, options, and I really couldn’t fault. Reviewed on: 15th September 2022

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