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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Quick and Easy & Competitive Price

5
My previous insurance company did nothing to impress me at renewal. Didn't feel my loyalty or safe driving was being rewarded. Policy Expert made it easy for me to see what they offered, and the price was pretty much the best out there. Documents all arrived swiftly and in good order. Very happy so far. Reviewed on: 15th September 2022

Easy Switch

5
I had no issues whatsoever when we switched to policy expert for our car insurance. They had the best price for us and everything was explained really well and communicated well via email. Really pleased and would definitely recommend. Reviewed on: 15th September 2022

Really very easy

5
Couldn’t have been easier to apply for the cover. Reviewed on: 15th September 2022

Very cheap

5
It was easy to process online, first time insurance actually went down Reviewed on: 15th September 2022

Car insurance

5
Excellent service and value for money insurance easy to complete on line Reviewed on: 15th September 2022

Great company easy to deal with!

4
Great company helped me a lot with swapping insurance companies and really easy to deal with Reviewed on: 15th September 2022

Excellent Customer Service

5
Policy Expert has been very helpful with helping me understand coverages. The friends and family that have switched to Policy Expert are all very pleased as well. Reviewed on: 15th September 2022

Painless renewals.

5
The only company in my 30 years of driving who hasn't increased my premium for no reason , just what customers need, now more than ever Reviewed on: 15th September 2022

Fast and effective

5
Brilliant customer service and was easy to insure my car Reviewed on: 15th September 2022

Car Insurance

5
I chose to renew my policy as my insurance did go up a couple of pounds but looking at the other insurance companies they were well over £50 and more. and you can get in touch with policy experts and all staff are really nice. Reviewed on: 15th September 2022

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