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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Brilliant reliable

5
Excellent very helpful understanding and showing genuine concern Reviewed on: 15th September 2022

A pleasure to deal with

5
Very friendly courteous and knowledgeable customer services. I had all my questions answered and I was very happy with the service provided. I would definitely recommend. Reviewed on: 15th September 2022

Excellent

5
Good service, good price Reviewed on: 15th September 2022

The truth

3
Recieved an email asking me to review my car insurance with a chance to win £1000. The truth is is was a competitive price for what I wanted. Whether you use policy expert or any other company for insurance make your own choices for what suits YOU best, the price, what's covered on the policy and the small print read it all and make up your own mind. Reviewed on: 15th September 2022

Okej

4
I don't have a problem yet very nice Reviewed on: 15th September 2022

Fast and best price

5
Easy to set up and the best price out there Reviewed on: 15th September 2022

Excellent value for money company with great customer service

5
Policy Expert provide low cost insurance options but without the low cost service you might expect to receive. If they continue to keep being competitive, I will continue to be a happy customer. well done Policy Expert for showing the big names how it's supposed to be done. Reviewed on: 15th September 2022

Efficient service

5
Easy to deal with on setting up the policy Reviewed on: 15th September 2022

Very Helpful and straight forward

4
Quite easy to get the insurance quote and very helpful adviser... Reviewed on: 15th September 2022

Good so far

5
Cheapest company when I was due to renew. Everything been good so far... Reviewed on: 15th September 2022

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