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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

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Policy Expert Car insurance reviews (5027)

Good car insurance

5
Friendly and fast service and less complicated than other companies. Reviewed on: 20th September 2021
Louise McCrory 's avatar
Louise McCrory

A1

5
Sorted quick time no fuss. The price is better than last year. Reviewed on: 20th September 2021
Frank Smith's avatar
Frank Smith

Excellence

5
Can't wait to get my car back on the road to use policy expert again they are outstanding from start to Finnish Reviewed on: 20th September 2021
Angela King's avatar
Angela King

Great service

4
Rang me to see if wanted to re new my car ins and said I was going to as I had already shopped around and still offered me a discount! Very happy Reviewed on: 20th September 2021
Jan's avatar
Jan

Good price

5
Good, fair price for high level of cover Reviewed on: 19th September 2021
Barbara Clegg's avatar
Barbara Clegg

Customer service is excellent

5
Customer service was first class when i need to ring them with any queries that I've made to them. No long waiting in ques to speak to them either. Excellent service.. 5 Reviewed on: 19th September 2021
Jason's avatar
Jason

Seems good up until now

4
Just started my policy and they were the cheapest I could find. Seems good and the online access is helpful. Reviewed on: 19th September 2021
Hannah's avatar
Hannah

Great service

5
Dealt with professionally. All explained really well and felt well looked after with a personal touch. Reviewed on: 19th September 2021
Mairi Healy's avatar
Mairi Healy

Great

5
They kept me in formed with every think that was going on Reviewed on: 18th September 2021
Pam's avatar
Pam

Renewed in minutes

5
Very polite friendly staff very knowledgeable and happy to help Reviewed on: 18th September 2021
Dawn Barlow's avatar
Dawn Barlow

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