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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Renewal

It was so easy to renew my car insurance and not only that they was cheaper than other quotes I had got Reviewed on: 18th September 2021

No one else

A joy to help you on the phone and solve any problem Reviewed on: 18th September 2021

Comprehensive insurance at a competitive price.

Policy expert insurance, they literally are the policy experts...! Fantastic service at an incredibly low price. Thank you policy experts. Reviewed on: 17th September 2021

Happy to be helpful.

Always happy to help. Nothing is to much bother Reviewed on: 17th September 2021

Very helpful & fast service

Very helpful and caring device. Fast turn around for all queries. Reviewed on: 17th September 2021

Best Insurer There Is

Quite possibly the best insurance I've dealt with. Quick, cheap, efficient and very knowledge. Customer service is beyond amazing Reviewed on: 17th September 2021

set up

It was all done over the phone and the person made it quick and easy. Reviewed on: 17th September 2021

No hassle

Always great customer service and great prices. Been with them for a few years now, Reviewed on: 16th September 2021

Not recommended if you ever want to change your car.

I took out my insurance a couple of months ago, then decide to change my car. I rang Policy Expert to ask about changing my cover, they refused to quote on the new car and told me I would have to cancel my policy and pay a £60 cancellation charge. I haven't had any claims in over 20 years, I wouldn’t use this company if you ever intend to change your car in the future. Reviewed on: 16th September 2021

Perfect

Excellent service & very helpful explained everything right down to the last detail Reviewed on: 16th September 2021

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