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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Policy direct review

Brilliant customer service at a fair and competitive price with levels of insurance in with the price Reviewed on: 16th September 2021

Uncomplicated and easy

Found policy expert and they have provided me with everything I need at a much lower cost than my old provider. Very happy Reviewed on: 16th September 2021

Fantastic cover and easy to sort out

Was so easy to sort insurance and everything in place very easy Reviewed on: 16th September 2021

Great service so easy to renew too.

Telephone service is great so friendly Reviewed on: 16th September 2021

amazing good job

Responsible, helpful and polite all staff members, they definitely know what they are doing with out any hassle at all, thanks for all your help and support. Reviewed on: 16th September 2021

Value for money car insurance

First policy on my own since retiring. Very helpful staff and great value for money Reviewed on: 16th September 2021

Very good service

Very good company, excellent customer service Reviewed on: 16th September 2021

What more can I say

Excellent customer service and found me a better competitive deal. Reviewed on: 16th September 2021

Good Value

Good value cover and easy to arrange. Luckily, I haven't had to try out their claims department. Reviewed on: 16th September 2021

Helpful

Spoke to a very friendly lady and was very helpful Reviewed on: 16th September 2021

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