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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Trouble free

Needed to alter policy to work use. Done very quickly and without difficulty, assistant very polite and helpful. Everything explained to satisfaction. Reviewed on: 21st September 2021

Very affordable prices for fully cover

Good costumer service good price full covered I'm happy with this. I definitely recommend this Reviewed on: 21st September 2021

Quick response

Live chat on website good. Helpful and quick response. Further call and response was very quick and dealt with promptly Reviewed on: 21st September 2021

Excellent

Thay are very keen to help and very kindly to help Reviewed on: 21st September 2021

Excellent service and good value for money

My car insurance and house insurance are with policy expert, because of excellent product and good value for money, I been with policy expert for more than 7 years, no complaints yet! Reviewed on: 21st September 2021

Insurance quote

Amazing customer service went through the whole policy with me and made sure i understood it all,explained all in detail to a tee which I was very pleased with as sometimes it is difficult to take it all in over the phone.Will highly recommend this company to all my friends and family excellent all round and very friendly as easy to talk to staff,which makes the world of difference,a big big thank you for all your help with me choosing your company. Kind regards Geraldine Reviewed on: 20th September 2021

Easy to deal with

Good company to deal with, good call centre staff Reviewed on: 20th September 2021

top notch!!

Easy and simple sign up was quick and cheaper than most. will more than likely remain a police expert customer Reviewed on: 20th September 2021

Good car insurance

Friendly and fast service and less complicated than other companies. Reviewed on: 20th September 2021

A1

Sorted quick time no fuss. The price is better than last year. Reviewed on: 20th September 2021

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