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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

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Policy Expert Car insurance reviews (5027)

Very happy since I have been with them.

5
So helpful on the phone (Coleen). Reviewed on: 21st September 2021
Jeff Crawford's avatar
Jeff Crawford

Really useful!

5
Simple to use and set up unfortunately I sold the car and purchased a van and car insurance not interchangeable so had to cancel also easily done Reviewed on: 21st September 2021
Simon Desborough's avatar
Simon Desborough

Trouble free

5
Needed to alter policy to work use. Done very quickly and without difficulty, assistant very polite and helpful. Everything explained to satisfaction. Reviewed on: 21st September 2021
Hanah Creek's avatar
Hanah Creek

Very affordable prices for fully cover

5
Good costumer service good price full covered I'm happy with this. I definitely recommend this Reviewed on: 21st September 2021
Ioan Fanca's avatar
Ioan Fanca

Quick response

4
Live chat on website good. Helpful and quick response. Further call and response was very quick and dealt with promptly Reviewed on: 21st September 2021
Evelyn Brennan's avatar
Evelyn Brennan

Excellent

5
Thay are very keen to help and very kindly to help Reviewed on: 21st September 2021
Mehran shaghelly 's avatar
Mehran shaghelly

Excellent service and good value for money

5
My car insurance and house insurance are with policy expert, because of excellent product and good value for money, I been with policy expert for more than 7 years, no complaints yet! Reviewed on: 21st September 2021
Galaxy007's avatar
Galaxy007

Insurance quote

5
Amazing customer service went through the whole policy with me and made sure i understood it all,explained all in detail to a tee which I was very pleased with as sometimes it is difficult to take it all in over the phone.Will highly recommend this company to all my friends and family excellent all round and very friendly as easy to talk to staff,which makes the world of difference,a big big thank you for all your help with me choosing your company. Kind regards Geraldine Reviewed on: 20th September 2021
Geraldine Tynan's avatar
Geraldine Tynan

Easy to deal with

5
Good company to deal with, good call centre staff Reviewed on: 20th September 2021
John Gallan's avatar
John Gallan

top notch!!

5
Easy and simple sign up was quick and cheaper than most. will more than likely remain a police expert customer Reviewed on: 20th September 2021
whatway's avatar
whatway

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