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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Brillant all round

Great prices. Good cover and options. Simple website and process. Excellent customer services. Reviewed on: 21st September 2021

Very happy since I have been with them.

So helpful on the phone (Coleen). Reviewed on: 21st September 2021

Really useful!

Simple to use and set up unfortunately I sold the car and purchased a van and car insurance not interchangeable so had to cancel also easily done Reviewed on: 21st September 2021

Trouble free

Needed to alter policy to work use. Done very quickly and without difficulty, assistant very polite and helpful. Everything explained to satisfaction. Reviewed on: 21st September 2021

Very affordable prices for fully cover

Good costumer service good price full covered I'm happy with this. I definitely recommend this Reviewed on: 21st September 2021

Quick response

Live chat on website good. Helpful and quick response. Further call and response was very quick and dealt with promptly Reviewed on: 21st September 2021

Excellent

Thay are very keen to help and very kindly to help Reviewed on: 21st September 2021

Excellent service and good value for money

My car insurance and house insurance are with policy expert, because of excellent product and good value for money, I been with policy expert for more than 7 years, no complaints yet! Reviewed on: 21st September 2021

Insurance quote

Amazing customer service went through the whole policy with me and made sure i understood it all,explained all in detail to a tee which I was very pleased with as sometimes it is difficult to take it all in over the phone.Will highly recommend this company to all my friends and family excellent all round and very friendly as easy to talk to staff,which makes the world of difference,a big big thank you for all your help with me choosing your company. Kind regards Geraldine Reviewed on: 20th September 2021

Easy to deal with

Good company to deal with, good call centre staff Reviewed on: 20th September 2021

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