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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.68 (5027 reviews)

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4.68

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Great

Great! Customer service advisers were really good Reviewed on: 9th September 2020

Simple sign up

Only just joined Policy Expert but the sign up process was straight forward and the customer services team responsive when I uploaded my proof of NCB. Not experienced claims yet (fingers crossed I won't) so can't comment on that. Reviewed on: 9th September 2020

Our Policy

Spoke with them at renewal and was pleased they managed to keep as a customer for another year. Reviewed on: 9th September 2020

Great Policy

Really impressed with the value of the policy. Comprehensive cover for better value than other insurance companies Reviewed on: 9th September 2020

proper value

quick, simple, and great value. most insurance policies asking £100+ more for same cover and benefits, give it a try you won't be disappointed. Reviewed on: 9th September 2020

Fast, professional & friendly

Website user friendly, staff friendly helpful & efficient- a very nice experience Reviewed on: 9th September 2020

Very good

Very good, amazing, cheap and easy Reviewed on: 9th September 2020

Easy switch

Easy to navigate website; clear and concise procedures. I was pleasantly surprised as many other sites are very complicated and often prevent me from proceeding. Reviewed on: 9th September 2020

Great policy

Have used policy expert for both home and car insurance has everything I need at a great price Reviewed on: 9th September 2020

Fast and friendly and also cheapest car insurance I could find

After searching all the main brands several comparison sites These where the cheapest I could find friendly easy service Reviewed on: 9th September 2020

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