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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.68 (5027 reviews)

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4.68

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Anyone can do car insurance, but can they handle change?

Today, I realised that I had not specified the aftermarket towbar on my car to Policy Expert when taking out my policy with them, so although I could not make the change online, I rang up and spoke (almost without having to wait!) to a professional and courteous and knowledgeable Customer Services Representative. They sorted everything out incredibly well. I will never forget this extremely positive experience! Well done, Policy Expert! Reviewed on: 9th September 2020

Value for money car insurance

Straightforward value for money policy. Clear, concise and easy to understand. Have recommended to friends and family. Reviewed on: 9th September 2020

Very likely

amazing. Very good quality of service, and gentle and efficient service Reviewed on: 9th September 2020

Excellent

Excellent customer service,having made a mistake in filling form,phoned up and was rectified easily Reviewed on: 9th September 2020

This is very good car insurance

This is amazing car insurance ever there is absolutely nothing wrong and my experience was amazing Reviewed on: 9th September 2020

EASY LOW PRICED COVER

Easy to get quote, easy to proceed with quote, and lowest priced cover available. Reviewed on: 9th September 2020

Great up to now - fingers crossed!

First time I have used this company, but the reviews looked great and I got a great price and it was all very quick and easy to do. Impressed up to now :) Reviewed on: 9th September 2020

Easy purchase, great price!

Went via a comparison site, and then transferred to Policy Experts site. Smooth and hassle free. Was able to quickly choose any options, and got a great price! Would use again. Reviewed on: 9th September 2020

Professional clear and concise

I had a fantastic experience, so professional and informative and saved me money on my policy so an absolute bonus Reviewed on: 9th September 2020

Mr Hannah

Not had my policy yet. No phone number, nil. Reviewed on: 9th September 2020

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