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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Really easy to use. Great service.

5
Saved £250 so really glad I used the service Reviewed on: 9th September 2020

Easy application and purchase of new car insurance.

5
Comparable terms with other car insurance providers and at 40%+ cheaper than previous policy at renewal. Easy to navigate website which had links to existing car etc data that made for a quick and easy application. Highly recommended. Reviewed on: 9th September 2020

Spot on, great help

5
Everything was done with ease, easy to understand paperwork/email. Hope to stay with this insurance provider for years to come. Reviewed on: 9th September 2020

Really simple

5
On buying new insurance I found policy expert easy and efficient. No hastle at all. The call handler was great and very knowledgeable. Reviewed on: 9th September 2020

Good company

4
Value for money and good customer service Reviewed on: 9th September 2020

For the 1st timers 5star review

4
Very easy,quick response & excellent Reviewed on: 9th September 2020

Would you work for £100 an hour

5
Only people with too much money do not check for the best deal. I spent 10 minutes or so on the site and saved £175 on my renewal quote. I did try other sites and companies direct to make sure I had the best deal, which used up my hour. Reviewed on: 9th September 2020

Easy to set up online & very professional & helpful staff when you need them

5
Found the site via Compare the Market. The policy offered everything I needed at a competitive price. The website is easy to use & the policy is available on paper as well as online if you prefer Highly recommended. Reviewed on: 9th September 2020

Good so far

3
Very good price first time used hopefully not needed but good so far Reviewed on: 9th September 2020

Great Cover

5
Really easy to use. The policy seems to have everything I need as standard Reviewed on: 9th September 2020

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