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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Clear and friendly

Clear and friendly staff. Made process easy as difficult to complete application on line. Process kept timing me out! Reviewed on: 9th September 2020

A user friendly approach

Easy to use website and straightforward transaction. So far so good! Reviewed on: 9th September 2020

Excellent service

Excellent efficient service would recommend Reviewed on: 9th September 2020

Fantastic customer service

Because the service so far has been exemplary I haven’t needed to contact customer service much but when I have Iv always been impressed by the professionalism, courtesy and friendliness. Very good Reviewed on: 9th September 2020

Quick and easy

The process was very easy and straight forward to complete. It took no more that 10 minutes. Reviewed on: 20th August 2020

Best Policy at the Lowest Price

The Website is easy to use and I found the lowest prices and the best policy here. After buying my policy there were no endless annoying calls or emails, only emails relevant to my policy, which most people would be happy about, so that is why I would recommend Policy Expert. Reviewed on: 12th August 2020

Keep me informed about my insurance

Like they informed me about what is going on Reviewed on: 10th August 2020

Excellent service and very competitive.

Excellent website, quick and easy to use, we had been with our previous supplier for 5 years but they increased our price for renewal by 30%, I did an on-line check and actually saved on my renewal price against the previous year. Reviewed on: 10th August 2020

Fast efficient and value for money, best online quote for the vehicle that I drive.

helped me with full understanding of various types of insurance cover and the benefits of having the right type of protection Reviewed on: 7th August 2020

Straight forward insurance

Policy Expert is one of the policy providers that take care of its customers and policy holders. Its premium is competitive in the market and is easy to switch to Policy Expert. Reviewed on: 6th August 2020

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