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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Great value insurance

Great value car insurance, policy expert were one of the very few to beat last year's premium whilst retaining the same level of cover and excess. I have 20yrs NCB and was amazed by how much other insurers were quoting and blaming rising costs on Brexit. Hats off to policy expert for keeping their prices real. Reviewed on: 30th July 2020

Fast friendly always there to help

Very happy. They work the problem and make sure they get the best outcome can not recommend them enough. Reviewed on: 30th July 2020

Amazing

From the word go the customer service is excellent nothing is to much trouble, the staff are friendly, helpful and very polite on the phone also very experienced a truly excellent service Reviewed on: 30th July 2020

Easy to deal with and worth the money

Getting the insurance set up was quick and easy and value for money Reviewed on: 30th July 2020

First time user.

Excellent customer service. Met all of my expectations and more. Really great value for money too. Reviewed on: 9th October 2019

Great value and breakdown cover included. Brilliant

Very easy to arrange and able to talk to real people Reviewed on: 25th September 2019

Quick, excellent and fit for purpose.

Hasle free. I got exactly what is benefiacial to me. Response was very swift. Reviewed on: 23rd September 2019

Cost effective

On line application very easy to understand Reviewed on: 16th September 2019

Fantastic value, unbeatable!

Little else to say, very happy! Easy to navigate website, lots of options to personalise product. Reviewed on: 16th September 2019

Best genuine offers, great agents , very helpful staff

There was no fussy, pushy promotion. Always accommodating and compromising to deal with. Reviewed on: 16th September 2019

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