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Policy Expert : Car insurance reviews

4.68
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Fast friendly always there to help

5
Very happy. They work the problem and make sure they get the best outcome can not recommend them enough. Reviewed on: 30th July 2020

Amazing

5
From the word go the customer service is excellent nothing is to much trouble, the staff are friendly, helpful and very polite on the phone also very experienced a truly excellent service Reviewed on: 30th July 2020

Easy to deal with and worth the money

5
Getting the insurance set up was quick and easy and value for money Reviewed on: 30th July 2020

First time user.

5
Excellent customer service. Met all of my expectations and more. Really great value for money too. Reviewed on: 9th October 2019

Great value and breakdown cover included. Brilliant

5
Very easy to arrange and able to talk to real people Reviewed on: 25th September 2019

Quick, excellent and fit for purpose.

5
Hasle free. I got exactly what is benefiacial to me. Response was very swift. Reviewed on: 23rd September 2019

Cost effective

5
On line application very easy to understand Reviewed on: 16th September 2019

Fantastic value, unbeatable!

5
Little else to say, very happy! Easy to navigate website, lots of options to personalise product. Reviewed on: 16th September 2019

Best genuine offers, great agents , very helpful staff

5
There was no fussy, pushy promotion. Always accommodating and compromising to deal with. Reviewed on: 16th September 2019

Excellent product and service

5
Easy to find the quote. Easy to obtain cover Reviewed on: 16th September 2019

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