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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.68 (5027 reviews)

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4.68

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

excellent prompt service when i was looking for car insurance

excellent service everything came through on an e mail as promised Reviewed on: 3rd September 2019

Good Value

Went on a comparison site and a good deal came up with Sure Thing along with a free dash cam. Reviewed on: 2nd September 2019

GOOD PRICE

Good price on my car insurance, fast dash cam offer supplied on their behalf. Reviewed on: 2nd September 2019

fantastic value

Moved my Car insurance from another known service to Sure Thing. Why I did not do it earlier. As this is a Sure Thing! Reviewed on: 2nd September 2019

Great!

Lovely service, great prices!. Already recommended to my friends Reviewed on: 1st September 2019

Simple to use

A very quick and easy format to follow Making choosing the right policy simple Reviewed on: 31st August 2019

Car insurance as it's meant to be...

A very thorough and professional walk through of my requirements by Sure Thing staff has ensured I have secured the best all round car insurance policy....Product level and price perfect, thankyou Reviewed on: 31st August 2019

Not Accepting Proof of No Claims Discount

Documents from previous insurance uploaded twice. They have not accepted my proof of no claims discount. I have advised them I will go to the insurance ombudsman. Online chat was abruptly ended by them. Reviewed on: 31st August 2019

Easy and very competitive

I found my latest car insurance through a comparison website and SureThing came up with a great price! It gave all the benefits that I previously had but a lot cheaper. Saving money always feels good! Reviewed on: 31st August 2019

I feel safer

A brilliant idea to promote a dash cam. I feel much better now that I have a dash cam and more important bad drivers around me know I'm recording them cutting in front of me. I'm this policy of providing a dash cam voucher will reduce the costs for the company. Reviewed on: 30th August 2019

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