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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.68 (5027 reviews)

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4.68

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Most helpful 10 out of 10

I found sure thing on the internet thought I would give them a try I was amazed on how helpful they were there was no pressure to buy from them they just advised me on there services I asked for a quote and they were very competitive so I decided to use them very clad I did there is no doubt in my mind I will carry on using them. Reviewed on: 22nd August 2019

A reliable cover for cheap

They have so far done what's needed to be done. Reviewed on: 22nd August 2019

Great summary

I've got a full package of car insurance which is everything included with a great value and this golden package is supporting by a great customer service team Reviewed on: 22nd August 2019

Simple - yet this insurance is everything!

Sure Thing are one of the easiest insurance companies I've ever had the pleasure to deal with. No cost is hidden - its all laid out for you. Cheap and safe - a sure thing! Reviewed on: 22nd August 2019

very efficient on line service

excellent service easy to useon line Reviewed on: 22nd August 2019

Comprehensive, cheap and simple

To borrow from a well know advertising campaign, they did what they said on the tin ... well maybe their website. Reviewed on: 22nd August 2019

Easy!

Very easy, customer services are very friendly & helpful when I’ve needed them. I don’t need them very often though as I’ve never had problems. Everything’s been great! Great priced too, I didn’t expect the prices to be as low as they are Reviewed on: 22nd August 2019

Happy Customer

I have already told all my family about Sure Thing as I find them to be great. Fantastic price, people are so nice and helpful, they can’t do enough for you. I’m very happy I found them. Reviewed on: 22nd August 2019

Friendly and affordable!

Cant recommend this company enough, keeping things simple and easy to understand. Everyone I spoke to was very friendly and my insurance was £300 less than my old company !!! Reviewed on: 22nd August 2019

Broker not an insurance company

It’s actualy a broker so when making a claim it takes ages!! Reviewed on: 22nd August 2019

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